[Email Artwork] [Credit Cards] [Handbook] [Gift Cards] [OnLine Backup] [OnLine Booking] [Back to Features]

Credit Card Processing

The Spa/Salon Manager has teamed up with industry-leader X-Charge Solutions™ to bring you competitive rate, credit card processing right from your Spa/Salon program. Using the "X-Charge" software program (developed by CAM Commerce) in conjunction with the "Customer Check Out" screen, you can quickly and easily process credit card transactions.

With this setup, you will no longer need your credit card terminal or credit card receipt printer. Instead, you will swipe the customer credit card using a special swipe credit card reader (Free with sign up) attached to your computer and credit card receipts will print on your printer!

  • Integrates directly to Spa-Salon Manager software
  • Supports Tips
  • Supports Booth Rental with charges going directly to their account

 

How it Works

  • When completing a sale in The Spa/Salon Manager, type the amount in the credit card area.
  • A credit card screen appears to allow the credit card to be swiped.
  • Click Authorization Receipt
  • When the sale completes, a credit card receipt prints for the customer to sign.
  • Add any tip amount.
  • Press "Save" to complete the sale.

System Requirements

  • The Spa/Salon Manager software program
  • X-Charge software by CAM Commerce Solutions.
  • A working modem on your computer and available phone line or high speed internet Epson receipt printer
  • A signed merchant agreement with CAM Commerce Solutions

The Spa/Salon Manager, talking to X-Charge software, processes the transaction using your computer's modem or internet connection. When the transaction is complete, The salon software gives you the status of the transaction (approved, declined, reason, etc.). Then, as you complete the sale, it will print both a customer receipt and credit card slip for the customer to sign - it's that simple.

How to Get Started

  • Contact Lenora Hayes at X-Charge at 866-840-4443, ext. 110. She may ask you to provide your last merchant card processing statement to determine the best rates they can provide. Identify yourself as a Spa/Salon Manager customer to be included with our group rates.
  • After reviewing and accepting their offer, sign a merchant agreement with X-Charge.
  • Install the X-Charge CD that is sent to you.
  • Call us to configure The Spa/Salon Manager and X-Charge at 937-832-3969.

 

F.A.Q.

Q. Can I use X-Charge with a DSL or cable modem connection?
A. Yes, processing credit cards can be done in 6 seconds including the receipt.
Q. Will any modem, work with X-Charge?
A. There have been mixed results testing modems with X-Charge. If your modem is 100% Hayes-compatible it should work fine, if not we suggest a US Robotics external modem connected to an open serial port on the back of your PC.  The only way to determine if your modem is compatible is to install X-Charge software and run a test "Settlement review".
Q. What other fees or charges apply using X-Charge?
A. X-Charge charges a $10/month statement fee (as most processors do) to prepare and mail monthly credit card statements to you. CAM also charges a $10/month support charge which includes X-charge software tech support and version updates to their software.
Q. Can I process credit cards in The Spa/Salon Manager with my current merchant service?
A. No. The Spa/Salon Manager is programmed to talk only to the X-Charge software and the computers at CAM Commerce only. If you want to process credit cards directly from The Spa/Salon Manager you must use X-Charge and CAM Commerce.
Q. It is required that I process credit cards from The Spa/Salon Manager?
A. No. You can process credit cards using any bank that you are comfortable with using the equipment provided by that bank. However, our rates for equipment are competitively priced and many store owners like the integration we've built into the software.
Q. Is the service available for Canadian customers?
A. Yes, X-Charge now works for Canada.
Q. Will X-Charge software be shipped to me with a user guide?
A. Yes, after the approval is complete, you will receive a welcome package from CAM Commerce with X-Charge and complete documentation.
Q. How long does the application approval process take?
A. Normally 5 business days.
Q.  I'm running 2 POS stations, do I need 2 phone lines and 2 modems?
A. No. X-Charge can be configured to use a single phone line, Internet and share a receipt printer.
Q. What credit cards can I process using X-Charge?
A. X-Charge supports all major credit cards.
Q. Is the Internet required to use X-Charge?.
A. No, but you will have about 6 seconds to process a card when using the Internet. 
Now for a limited time receive a FREE Credit Card Swipe with completed sign-up! Additional swipes can be purchased for $85 each.

[Email Artwork] [Credit Cards] [Handbook] [Gift Cards] [OnLine Backup] [OnLine Booking] [Back to Features]